At Todify, we want to make it easy for you to manage your returned items. Here’s how we handle items returned to our warehouse:


How Long We Hold Returned Items

  • We will keep returned items in our warehouse for up to 150 days (5 months).
  • During this time, the item still belongs to you, and you can choose what to do with it.

Your Options for Returned Items

  1. Resell the Item:

    • The item can stay in our warehouse and be resold to your customers.
  2. Request the Item Back:

    • You can ask us to send the item back to you. You’ll need to pay for the shipping.
  3. Item Disposed or Recycled:

    • If the item is not claimed or resold after 150 days:
      • We may discard, recycle, or donate it.

Important Information

  • Act Before 150 Days: If no action is taken within 150 days, you will lose ownership of the item, and we will decide what to do with it.
  • Your Responsibility: It’s up to you to keep track of your returned items and let us know what you want to do before the holding period ends.
Last updated on 19/11/2024